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Deal & Opportunity Management

See every opportunity on a visual pipeline, forecast with confidence and keep every deal moving to close.

Customer Relationship Management

Overview

Deals move through drag-and-drop pipelines you configure per team, product or region, with stages, weighted probabilities and expected close dates. Each card shows value, next step and age, so stalled opportunities are impossible to miss.

Because deals sit on the same record as the lead, contacts and quotes, forecasting is always grounded in real activity rather than a spreadsheet. The Flow-Cognition Agent nudges deals forward, flags risk and drafts the next follow-up on its own.

Explore Customer Relationship Management →
  • ✓ Drag-and-drop visual sales pipelines
  • ✓ Weighted forecasting and win probability
  • ✓ Multiple pipelines per team or product
  • ✓ Stale-deal and risk alerts
  • ✓ Quotes and orders on the same record
  • ✓ AI nudges to keep deals moving
Capabilities

Everything Deals & Opportunities gives you

Visual pipeline

Drag deals across configurable stages and see value, age and next step at a glance.

Weighted forecast

Stage probability and close date roll up into a forecast leaders can trust.

Multiple pipelines

Run separate pipelines for new business, renewals or product lines side by side.

Risk alerts

Deals with no recent activity or slipping dates surface automatically for attention.

Quotes to orders

Generate quotes and convert won deals to orders without leaving the record.

AI deal coach

The Flow-Cognition Agent suggests next steps and drafts follow-ups to advance each deal.

AI at work

How the agent works with Deals & Opportunities

The Flow-Cognition Agent runs a real loop on your Deals & Opportunities data — grounded in your records, governed and logged.

Sense

Reads deal stage, value, age, activity and linked quotes.

Decide

Scores win likelihood and flags deals going stale or slipping their close date.

Act

Suggests the next step, drafts the follow-up and updates the deal, with every step logged.

Every AI action respects field-level permissions and is recorded in a full audit trail. See the AI layer →

How it works

Live in four steps

1

Create

A qualified lead becomes a deal with value, stage and owner set.

2

Advance

Drag the deal through stages as it progresses, logging every touch.

3

Forecast

Weighted values roll up so managers see the quarter in real time.

4

Close

Mark won or lost, generate the order, and trigger onboarding.

Use cases

Where teams put it to work

Enterprise sales

Multi-stakeholder deals track every contact, stage and approval in one place across a long cycle.

Sales managers

Managers review a weighted forecast and coach on the specific deals that are slipping or stuck.

Renewals teams

A dedicated renewals pipeline surfaces upcoming expiries early so no account lapses unnoticed.

Why it matters

The payoff

Reliable forecasts

Weighted, activity-backed pipelines replace guesswork and spreadsheets.

Fewer stalled deals

Age and risk alerts keep every opportunity moving forward.

Full deal context

Contacts, quotes and history live on the same record as the deal.

Clearer next steps

AI-suggested actions help reps know what to do next on every deal.

FAQ

Questions, answered

Yes. Create separate pipelines with their own stages for new business, renewals, upsell or different product lines, and switch between them per team.

Each stage carries a win probability that is applied to the deal value, and expected close dates group deals into periods, giving a weighted forecast that updates as deals move.

Deals with no activity for a set period, or with close dates slipping past, are flagged automatically so reps and managers can act.

Yes. Quotes generate from the deal using your product and price lists, and a won deal converts to an order without re-entering details.

The Flow-Cognition Agent reviews activity, suggests the next best step and can draft follow-up messages, helping reps keep momentum without manual chasing.

See Deals & Opportunities in your workflow

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