Drip Marketing Automation
Build nurture journeys that send the right message as each contact acts, for marketing teams warming leads before sales.
Overview
Drip marketing lets you design multi-step journeys that send the right message at the right moment based on time or behaviour. A new lead can receive a welcome series, an inactive contact a re-engagement flow, all without anyone pressing send.
Journeys branch on what contacts do — opens, clicks, replies or purchases — and span email, SMS, WhatsApp and push on one platform. Because everything runs on the shared customer record, enrolments, exits and conversions are always in sync with sales.
Explore Customer Relationship Management →- ✓ Visual multi-step journey builder
- ✓ Time and behaviour-based triggers
- ✓ Branching paths on contact actions
- ✓ Email, SMS, WhatsApp and push in one flow
- ✓ Auto-enrol and exit rules
- ✓ Goal and conversion tracking
Everything Drip Marketing gives you
Journey builder
Design multi-step nurture flows visually with delays, conditions and actions.
Behaviour triggers
Enrol and advance contacts based on opens, clicks, replies or events.
Branching logic
Send contacts down different paths depending on what they do.
Multichannel steps
Mix email, SMS, WhatsApp and push within a single journey.
Goal tracking
Define a goal and measure how many contacts reach it and where they drop off.
Segment entry
Auto-enrol contacts from segments and remove them when rules are met.
How the agent works with Drip Marketing
The Flow-Cognition Agent runs a real loop on your Drip Marketing data — grounded in your records, governed and logged.
Sense
Reads where each contact sits in the journey and how they responded.
Decide
Picks the next step, delay or branch.
Act
Sends the step on the right channel, or exits the contact when the goal is met, with each move logged.
Five-tier model routing · field-level permissions · full audit trail. See the AI layer →
Live in four steps
Design
Build the journey with steps, delays and conditions.
Trigger
Contacts enrol on a schedule or a behaviour.
Nurture
Messages send across channels as contacts move through.
Convert
Contacts reaching the goal exit and pass to sales.
Where teams put it to work
Lead nurturing
New leads receive a timed welcome and education series that warms them up before sales calls.
Re-engagement
Contacts who go quiet enter an automated win-back flow to revive interest.
Onboarding
Step-by-step sequences guide new customers through setup and first use.
The payoff
Nurture at scale
Once built, journeys run for every enrolled contact without anyone sending each message by hand.
Right message, right time
Triggers and delays deliver relevance instead of blasts.
Warmer handoffs
Sales receives leads already educated by the journey.
Always in sync
Enrolments and conversions update the same customer record.
Questions, answered
Journeys can start on a schedule, on entry to a segment, or on a behaviour such as a form submission, and steps advance on time delays or further actions.
Yes. A single journey can mix email, SMS, WhatsApp and push, so you reach contacts on the channel they respond to best.
You add conditions so contacts take different paths based on whether they open, click, reply or convert, making the flow personal to each person.
Exit rules remove contacts when they reach the goal or meet a condition, so no one keeps getting messages after they convert.
Goal and step reporting show enrolments, completions, conversion rate and drop-off, so you can refine underperforming steps.
Related capabilities
Omnichannel Coordination
Picks the channel, order and frequency per contact, with consent and fallback.
Marketing Automation
The engine that triggers journeys across every channel from behaviour and score.
Abandonment Recovery
Win back cart, form and checkout drop-offs with timed nudges.
Lifecycle & Handoff
Qualify contacts through the stages and hand sales-ready leads to reps.
Campaign Performance
See how each campaign performs and which drive pipeline.
All of CRM
Explore the full CRM — leads, deals, contacts and more on one record.
See Drip Marketing in your workflow
Start free, or get a guided walkthrough with our team — on the one platform that runs Customer Relationship Management and your whole business.

