Skip the blank-canvas setup. Office24by7 ships with pre-configured pipelines, message templates, IVR flows and dashboards — plus a Flow-Cognition Agent tuned to the way your sector actually sells and supports.
Every workspace below arrives with the workflows, templates and integrations your teams expect on day one. Most teams go live with templates out of the box; our team and implementation partners help where you need more.
Care coordination without the phone tag. Automate appointment reminders, route inbound calls through a smart IVR and follow up on lab results over WhatsApp — while patient records stay in one secure timeline.
Explore Healthcare →Turn enquiries into enrolments. Capture leads from web and social, nurture applicants with drip journeys, run fee-reminder broadcasts and track counsellor performance across every campus in one dashboard.
Explore Education →Long sales cycles, handled. Manage distributor pipelines, automate quotation follow-ups and give field reps click-to-call from any device — with order and dealer history attached to every account.
Explore Manufacturing →Sell and support at store scale. Track every walk-in and enquiry, follow up quotes, and manage delivery, service and AMC renewals.
Explore Retail →Never miss a site-visit enquiry. Track every portal and partner lead, manage site visits, and collect construction-linked demands on time.
Explore Real Estate →Move applications through faster. Score loan and investment leads, automate KYC document collection over WhatsApp and route high-value enquiries to relationship managers with full audit trails.
Explore Finance →Keep shipments and customers in sync. Send automated dispatch and delivery updates, field tracking queries through a bot and manage B2B account pipelines from quote to renewal.
Explore Logistics →Convert wanderlust into bookings. Respond to enquiries in seconds, send itinerary and payment-link broadcasts on WhatsApp and re-engage past travellers with seasonal campaign journeys.
Explore Travel →Renewals and claims on autopilot. Trigger policy-renewal reminders, distribute leads to advisors, guide claims intake through a WhatsApp bot and report on agent productivity in real time.
Explore Insurance →Run high-volume campaigns cleanly. Power outbound with predictive click-to-call and voice broadcast, blend inbound queues and monitor SLAs and agent scorecards across every client program.
Explore BPO →From lead to renewal in one system. Manage deal pipelines, automate proposal follow-ups, run onboarding journeys and handle support tickets with SLAs — all connected through the API.
Explore IT Services →Grow donors and impact together. Nurture supporters with multichannel campaigns, automate donation-drive broadcasts, coordinate volunteers and track every relationship in a single CRM.
Explore NGOs →A single clinic group replaced its call sheets, reminder app and three spreadsheets with one workspace — and gave every front-desk agent a full patient timeline on screen.
"Enrolment enquiries used to slip through email. Now every lead is auto-assigned and nurtured — our admissions team converts 28% more applicants with the same headcount."
"Site-visit leads reach agents on WhatsApp within seconds now. We booked 41% more viewings in our first quarter and nothing falls between the cracks."
"Policy renewals run themselves. Automated reminders and a claims bot freed our advisors to sell — renewal rates climbed nine points in six months."
Tell us your sector and we'll show you a tailored setup — pipelines, templates and automations ready to launch.
See concrete, end-to-end workflows for every industry.
Explore use cases →