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Sales · Document Management

Document Management — every file on the right record

Store proposals, contracts, IDs and collateral against the exact lead, deal or account they belong to — versioned, permissioned and searchable, with a full audit trail of who opened what.

Overview

Stop hunting through email and drives

Every document lives on the record it relates to — a proposal on its deal, a signed contract on its account, a KYC file on its contact — so anyone with access finds the right version in seconds instead of digging through inboxes and shared drives.

Reusable templates speed up the common documents, e-signature closes the loop, and field-level permissions plus a complete audit trail keep sensitive files governed and DPDP-compliant.

Capabilities

Everything you need to store, share and sign documents

Attached to any record

Files live on the lead, deal, account or ticket they belong to — never orphaned in a drive.

Version control

Every revision retained with who-changed-what, so you always open the current file.

Access control

Field-level permissions decide who can view, edit or download each document.

Templates & e-sign

Generate proposals and contracts from templates and send them for signature.

Instant search

Find any document by name, type, record or tag across the whole platform.

Audit trail

Every open, edit and share is logged, supporting DPDP-compliant governance with India-only data residency.

How it works

Document Management in four steps

1

Attach or generate

Upload a file to a record, or generate one from a template with merged data.

2

Set who can see it

Apply access rules so only the right roles can view or download it.

3

Send for signature

Route contracts for e-signature and capture the signed copy back automatically.

4

Keep it governed

Every version and action is logged for audit and compliance.

Use cases

Where teams use it

Sales

Proposals, quotes and signed contracts on the deal — the whole paper trail in one place.

Finance & compliance

KYC, agreements and statements stored with access control and audit.

Support & delivery

SOWs, handover docs and case attachments on the ticket or project.

AI at work

How the agent works with Document Management

The Flow-Cognition Agent runs a real loop on your Document Management data — grounded in your records, governed and logged.

Sense

Reads the documents on each record and their versions.

Decide

Flags missing or expired files, such as an unsigned contract or outdated KYC.

Act

Requests the file or sends it for signature, with every step logged.

Every AI action respects your field-level permissions and is recorded in a full audit trail. See the AI layer →

Why it matters

The payoff

The right version, fast

Files live on their record, so you open the current one in seconds instead of hunting through drives.

Nothing orphaned

Proposals, contracts and KYC sit on the deal, account or ticket they belong to.

Governed and auditable

Field-level permissions and a full log of every open, edit and share.

India data residency

Documents stored with DPDP-aligned governance and India-only data residency.

FAQ

Questions, answered

On the lead, deal, account or ticket they relate to, so every file has a home on the right record instead of a shared drive.

Yes. Field-level permissions decide who can view, edit or download each document by role.

Every revision is retained with a record of who changed what, so you can always see and restore earlier versions.

Yes. Build proposals and contracts from templates and send them for e-signature, with the signed copy captured back on the record.

Every open, edit and share is logged, supporting DPDP-aligned governance with India-only data residency.

Customer Relationship Management

Related capabilities

Ready to keep every file on the right record?

Start free in minutes, or book a demo and we'll set it up on your own data.