Lead Management Software
Every enquiry from every channel lands as a scored, owned lead on one customer record — so sales always works the hottest first.
Overview
Leads arrive from web forms, landing pages, ad clicks, inbound calls, WhatsApp and imported lists — and each one becomes an attributed, de-duplicated record the moment it lands. Source, campaign and first activity are captured automatically, so you always know where a lead came from.
Scoring rules and round-robin routing put the right lead in front of the right rep as soon as it arrives, and the Flow-Cognition Agent can qualify, enrich and prioritise on its own. Because leads share the same record as contacts, deals and support, nothing is re-keyed as an enquiry becomes a customer.
Explore Customer Relationship Management →- ✓ Capture leads from every channel automatically
- ✓ Auto-score and rank by buying intent
- ✓ Round-robin and rule-based lead routing
- ✓ Duplicate detection keeps the list clean
- ✓ Full source and campaign attribution
- ✓ One record from enquiry to renewal
Everything Leads gives you
Omnichannel capture
Forms, ads, calls, WhatsApp and imports feed one pipeline without retyping.
Behaviour scoring
Points-based rules add or remove score from web visits, opens and replies to surface sales-ready leads.
Smart routing
Assign leads by territory, product, language or round-robin the instant they arrive.
Duplicate control
Fuzzy matching on phone and email merges duplicates before they clutter the pipeline.
AI qualification
The Flow-Cognition Agent enriches, qualifies and flags leads that are ready for a call.
Source attribution
Every lead carries its channel, campaign and UTM so you know what actually works.
How the agent works with Leads
The Flow-Cognition Agent runs a real loop on your Leads data — grounded in your records, governed and logged.
Sense
Reads each new lead, its source and its activity.
Decide
Scores intent and checks fit.
Act
Enriches the lead, routes it to the right rep and flags it as ready for a call, with every step logged.
Five-tier model routing · field-level permissions · full audit trail. See the AI layer →
Live in four steps
Capture
Leads flow in from forms, ads, calls and messaging into a single inbox.
Score
Rules rank each lead by fit and behaviour to reveal buying intent.
Route
The right rep is assigned automatically by territory or round-robin.
Convert
Qualified leads become deals on the same record, with history intact.
Where teams put it to work
Inside sales teams
Reps open a ranked queue each morning and dial the highest-intent leads first, with scripts and history in view.
Marketing operations
Every campaign's leads are attributed and scored so marketing can prove which channels drive real pipeline.
Multi-branch businesses
Leads route to the nearest branch or product owner automatically, so no enquiry sits unclaimed.
The payoff
Faster first response
Instant routing means reps reach hot leads while intent is still high.
Fewer missed leads
Every enquiry is assigned an owner by your routing rules.
Sharper prioritisation
Scoring focuses reps on the leads most likely to close.
Cleaner pipeline
De-duplication keeps reporting and follow-up accurate.
Questions, answered
Web forms and landing pages, paid ads, inbound and missed calls, WhatsApp and SMS, plus CSV or API imports. All of them create the same lead record.
You define rules that add or subtract points for fit attributes and behaviour, such as a pricing-page visit or an email reply. Leads crossing your threshold are flagged as sales-ready.
Yes. Routing rules assign by territory, product, language, source or round-robin, and reassign if a lead is not actioned within your SLA.
The system matches on phone and email using fuzzy logic and merges or flags duplicates, so a repeat enquiry updates the existing record instead of creating a new one.
A qualified lead becomes a deal and contact on the same shared record, carrying its full source, score and activity history forward with no re-keying.
Related capabilities
Deal & Opportunity Management
See every opportunity on a visual pipeline, forecast with confidence and move deals to close without losing a single step.
Contact Management Software
One shared, always-current record of every person you deal with — with their full history of calls, messages and deals in a single view.
Company & Account Management
Every account in one place — with its people, deals, tickets and full history rolled up so you see the whole relationship at a glance.
Sales Activity Tracking
Calls, emails, tasks and meetings logged automatically on a single timeline — so nothing slips and every next step is clear.
Appointment Scheduling Software
Let customers book time that works, sync it to every calendar and cut no-shows with automatic reminders — all on the customer record.
Meeting Management Software
Schedule, run and log every meeting in one flow — with notes, attendees and outcomes written straight back to the customer record.
See Leads in your workflow
Start free, or get a guided walkthrough with our team — on the one platform that runs Customer Relationship Management and your whole business.