The no-code object layer. Model the data your business actually runs on — Properties, Vehicles, Loan Applications, Work Orders, Patient Records — and use it instantly across workflows, search, reporting, APIs and AI.
Office24by7 already ships a unified data model of 252 standard objects across 18 modules. Custom Objects let you add your own — Properties, Vehicles, Loan Applications, Work Orders, Patient Records, Inspection Reports or Vendor Contracts — and use them instantly across workflows, search, reporting, APIs and AI, exactly like a native object.
Business teams add and modify objects without developer tickets or release windows.
Custom records work with search, mobile, dashboards, import, export, APIs and automations.
Object patterns for healthcare, manufacturing, real estate, finance, automotive, logistics, retail, education and more.
The Flow-Cognition Agent can score, summarize, classify, detect anomalies and recommend actions on any object.
Rich schemas for structured data, unstructured notes, relationships, computed fields, documents and lifecycle status tracking.
Single-line notes, formatted descriptions, comments and operational instructions.
Integers, decimals, calculated expressions, rollups, scoring values and commercial metrics.
Appointment dates, SLA timers, renewal dates, follow-up reminders and timezone-aware schedules.
Lookup and master-detail links between any native or custom object.
Validated contact fields, web links, vendor portals and communication endpoints.
Attachments, KYC files, invoices, evidence, media and supporting documents.
Controlled picklists, multi-tag classifications, stages, reasons and segment labels.
True/false flags, lifecycle states, checklist markers and business status trackers.
Each custom object gets the same operating capabilities expected from core CRM, Custom Applications, BPA, communication, analytics and AI modules.
Visually design any object structure with fields, validation, ordering, defaults and conditional rules — without code or downtime.
Connect custom objects to contacts, deals, tickets, modules and other custom objects with many-to-many and one-to-many models.
Launch workflows, notifications, webhooks, approvals and FCA intelligence from any object event or field change.
Turn every object into list views, kanban boards, calendar views, dashboards and scheduled reports.
Control every object, record and field through roles, ownership, sharing and audit trails for enterprise governance.
Apply the Flow-Cognition Agent to any custom object — it reads the record, reasons over it and acts, all inside the same governance and audit trail.
A custom object moves from business idea to production use through a practical six-step lifecycle — no deployments or maintenance windows.
Choose a business name, icon and visibility scope for the new object.
Add fields, validation rules, defaults and required/optional logic.
Connect to native modules or other custom objects with lookup and rollup logic.
Create list, kanban, calendar and dashboard-ready views for each team.
Trigger workflows, alerts, approvals, APIs and AI scoring from object events.
Publish the object across search, mobile, reporting and integrations.
How different industries model operational data using Custom Objects, then automate work around those records.
Track every property from listing to closing with valuation alerts and agent-assignment workflows.
Manage the vehicle lifecycle from sale to service with warranty renewals and maintenance reminders.
Capture clinical data securely and automate follow-up scheduling with field-level controls.
Track production in real time, trigger delay alerts and roll up completion metrics to dashboards.
Automate document collection, approval workflows and AI risk scoring on every application.
Don’t start from a blank schema. Office24by7 ships ready-to-use object blueprints across 22+ industries — clone one, rename the fields and go live. Every blueprint is a starting point: objects, fields and automations are fully customizable, and new catalogs are added continuously.
Properties, listings, site visits and agent assignments.
Vehicles, test drives, service jobs and warranty records.
Patient records, visits, treatment plans and follow-ups.
Work orders, machines, batches and quality checks.
Loan applications, KYC files, approvals and risk scores.
Policies, claims, assessments and renewals.
Shipments, fleets, routes and delivery milestones.
Stores, SKUs, returns and loyalty programs.
Courses, batches, admissions and student records.
Bookings, itineraries, properties and guest requests.
Matters, contracts, documents and billable work.
Products, distributors, field visits and compliance.
Plus SaaS, BPO, agriculture, events, digital marketing and more — or build your own object from scratch in minutes.
Custom Objects are not isolated tables — they inherit platform controls for search, import, mobile, reporting, permissions, auditability, APIs and automation governance.
Scale from a focused set of custom objects on growth plans to unlimited custom objects on enterprise plans.
Each custom object supports a rich schema with fields across every available field type.
Any automation that works on native objects can also run on custom objects.
Custom object records are indexed and available through platform-wide search.
CSV and XLSX imports map columns to custom object fields during onboarding or migration.
Every custom object can be exposed through API endpoints and webhook events.
Custom Objects is an add-on to any Office24by7 plan. Every new object is searchable, reportable, automatable, mobile-ready, API-ready and AI-ready from day one.
