+91-40-4033-4444 hello@office24by7.com Hyderabad, Telangana, India

Seven products. One platform.

Each Office24by7 product does a real job on its own — and they all share one governed set of records, so your teams never stitch tools together or key the same data twice. Use what you need now, add the rest as you grow.

CRM

Turn more leads into loyal customers

Capture every enquiry, follow up automatically, close more deals and keep customers coming back — marketing, sales, service and support on one shared customer record.

  • ✓ Visual pipelines, lead scoring and auto-assignment
  • ✓ Marketing automation — drip, email and SMS journeys
  • ✓ Support ticketing and task management with SLAs
  • ✓ Appointments, activities and field geo check-in
Explore CRM →
Hot lead · Priya Nair
Requested pricing · 2m ago
92
✓
Deal → Negotiation
Acme Corp · ₹48L
↑
Follow-up scheduled
Auto-created by workflow
Auto
Forecast this quarter
On track · 108% of target
108%
Inbound call · +91 98••• •4021
IVR routed to Sales queue
Live
WhatsApp bot · order status
Resolved, no agent needed
Bot
↩
Missed call → auto callback
Queued for next free agent
Auto
Voice broadcast sent
8,200 numbers · 64% answered
64%
Communication

Reach customers on every channel, from one place

A complete communication system — call, SMS, email, WhatsApp, RCS and push — with every conversation logged against the customer, and the AI on hand to draft, route and resolve.

  • ✓ IVR, cloud telephony and click-to-call
  • ✓ WhatsApp Business bot, SMS and email campaigns
  • ✓ Missed-call capture, virtual numbers, voice broadcast
  • ✓ Recording, transcription and call analytics in the CRM
Explore Communication →
Business Process Automation

Automate the work, and keep every project on track

Build the workflows that run your business with drag-and-drop — then run the work you’ve won from kickoff to sign-off, with milestones, teams and progress tracked so nothing slips.

  • ✓ Visual workflow builder with triggers and actions
  • ✓ Approvals, escalations and SLA-backed delivery
  • ✓ Projects, tasks and resource planning
  • ✓ No-code — set a rule once, applied everywhere
Explore Automation →
Workflow · New lead → assign
Ran 1,240 times today
Auto
Approval pending
Discount > 20% · to manager
1
✓
Project milestone met
Onboarding · Phase 2
On time
Resource load balanced
Team at 82% capacity
82%
GST invoice generated
GSTR-1 ready to file
✓
Payment received · ₹2.4L
Reconciled automatically
Auto
Low stock · SKU-1180
Reorder raised
18
Payroll run · 214 staff
PF, ESI, TDS computed
Ready
Custom Applications

Run your back office without the spreadsheets

Invoicing, payments, GST, payroll, purchasing and stock in one connected system — always in sync with your sales and communication, always current.

  • ✓ Finance & GST — ledgers, invoicing and filing
  • ✓ Inventory, purchase and multi-warehouse
  • ✓ HR & Payroll with statutory (PF, ESI, PT, TDS)
  • ✓ Free core HR — pay only for payroll and add-ons
Explore Custom Applications →
AI

AI that acts across every product

Not a bolt-on chatbot — an AI layer built into the platform that works on your own data across every product. It analyses, decides and generates, with multiple agents completing whole tasks end to end.

  • ✓ Flow-Cognition Agent — sense, decide, act, on your data
  • ✓ AI Studio — build agents, prompts and flows
  • ✓ Lead scoring, summaries, drafting and routing
  • ✓ Next-best-action and churn prediction on your own records
Explore AI →
Agent drafted 12 replies
Awaiting your one-click send
12
Lead intent predicted
Priya Nair · likely to buy
92%
Call summarised in 2s
Action items synced to deal
2s
Custom object built
“Site Visit” · no code
New
Revenue dashboard
Live across every product
+18%
One governed record
252 objects · 18 modules
1
Data resident in India
DPDP Act 2023 compliant
IN
Field privileges applied
Right access, every role
RBAC
Data & Privileges

Trust your data, and keep it safe

All your business data in one place, stored in India and DPDP-compliant — with the dashboards and visibility to decide with confidence, and one governed source of truth the AI can act on.

  • ✓ Dashboards and report packs for every team
  • ✓ One object registry — a single source of truth
  • ✓ Field-level privileges and data residency (India)
  • ✓ Data quality, backup and export controls
Explore Data & Privileges →
Security & Policies

Stay in control of who can do what

Give each person exactly the access they need and set your security rules once — applied everywhere, automatically. Every action logged and auditable, so you stay compliant by default.

  • ✓ Role-based permissions (RBAC) across every product
  • ✓ IP / geo policies and session controls with MFA
  • ✓ Full audit trails on every action
  • ✓ SSO / SAML and DPDP consent management
Explore Security →
Role · Support Agent
Cannot export contacts
Set
Login blocked · new geo
MFA challenge sent
MFA
Audit trail
Every action, who & when
100%
SSO enabled
SAML · one company login
On
One platform

Seven products, one shared core

Every product reads and writes the same governed data — so your team, and the built-in AI, always see the whole business. See how the platform fits together →

FAQ

Questions, answered

No. Start with what you need today — most teams begin with CRM and Communication — and switch on the rest as you grow. Every product shares the same data, so adding one is a setting, not a new integration.

Yes. They all read and write one governed record — 252 objects across 18 modules — so a lead, a call, a ticket and an invoice live on the same timeline, and the built-in AI sees the whole business.

CRM starts at ₹999 per user per month, Custom Applications at ₹1,499 and Support at ₹799 per agent. Core HR is free, and calls and messages are billed on usage. See the pricing page for every plan.

In India. Office24by7 is DPDP compliant, access is controlled down to the field, and every action is logged and auditable.

See all seven, working as one

Book a walkthrough and we’ll show you Office24by7 set up around the way you actually work.