Document Analytics
Measure every document and proposal you send — opens, pages read, time on each page and e-signature status — so you know what a prospect actually read before they signed.
Overview
Sending a proposal and hearing nothing back tells you nothing. Did they open it, read it, share it, or never look?
Document Analytics tracks what happened to every document you send — opened or not, pages viewed, time spent per page and e-signature status — all tied to the deal and contact it belongs to.
Explore Omnichannel Communication →- ✓ Sends, opens & re-opens
- ✓ Page-by-page read time
- ✓ Document forwarded / shared
- ✓ Time-to-sign & e-sign status
- ✓ Most- and least-read pages
- ✓ By document, deal & rep
What Document Analytics measures
Every signal on your own documents — described as what we capture, never as invented rates.
Sends & opens
See what was sent, opened, re-opened and never looked at.
Time on document
Measure total time spent and time on each page.
Page-level views
See which pages were read, skimmed or skipped.
E-signature status
Track sent, viewed, signed and declined on e-signed documents.
Forwards & shares
Know when a document was forwarded or shared onward.
By deal & rep
Compare engagement across documents, deals and reps.
The signals behind every send
Each one is captured against the deal and contact the document belongs to.
- ✓ Sends, opens, re-opens and first-open latency
- ✓ Time spent on the document and per page
- ✓ Which pages were read, skimmed or skipped
- ✓ Whether the document was forwarded or shared
- ✓ E-signature status — sent, viewed, signed, declined
- ✓ Time-to-sign and stalled signatures
- ✓ Version opened and link expiry
- ✓ Engagement by document, deal, rep and date
Live in four steps
Send a tracked document
Share a proposal, quote or contract as a tracked link.
Every open logs
Opens, page views and time attach to the deal.
Read & sign roll up
Engagement and e-sign status aggregate by document and rep.
Chase the stalled
Follow up the documents opened but not signed.
Know what moved before they signed
The journey a document takes from the moment you send it to the signature.
Opened & read
First-open latency and the pages a prospect actually read.
Time-to-sign
How long signatures take and which ones stalled.
E-sign status
Sent, viewed, signed or declined on every e-signed document.
How the agent works with Document Analytics
The Flow-Cognition Agent runs a real loop on your data — grounded in your records, governed and logged.
Sense
Reads every open, page view and signature event on a document.
Decide
Scores read time, page interest and stalled signatures against your norms.
Act
Surfaces the opened-but-unsigned documents to chase — every action logged.
Five-tier model routing · field-level permissions · full audit trail. See the AI layer →
Where teams put it to work
Sales proposals & quotes
See which quotes were read and where they stalled before signature.
Contracts & agreements
Track time-to-sign and declined signatures on agreements.
Onboarding & handover
Confirm onboarding and handover docs were actually read.
Questions, answered
Sends, opens and re-opens, time on document and per page, forwards, e-signature status and time-to-sign — by document, deal and rep.
No. It measures opens and read time on your own documents; any figure you see is from your data.
Yes. Page-level read time shows which pages were read, skimmed or skipped.
Yes. Sent, viewed, signed and declined status and time-to-sign are tracked on e-signed documents.
Storage holds the file; Document Analytics measures what a recipient did with it after you sent it.
See what they read before they signed
Start free, or get a guided walkthrough — every open, page, forward and signature, in one view.