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Form Analytics

Measure every form on your site and campaigns — views, starts, submissions and completion — with field-level drop-off, so you fix the step that loses leads.

Omnichannel Communication

Overview

A form is where a visitor becomes a lead, and it is often where most of them quietly give up. Totals alone never tell you which field made them leave.

Form Analytics tracks views, starts, submissions and completion for every form, plus the field where people abandon — tied straight to the lead the form creates.

Explore Omnichannel Communication →
  • ✓ Views, starts & submissions
  • ✓ Completion & abandonment rate
  • ✓ Field-level drop-off
  • ✓ Time to complete
  • ✓ Source & campaign of each view
  • ✓ By form, device & date
Capabilities

What Form Analytics measures

Every signal on your own forms — described as what we capture, never as invented rates.

Views & submissions

See how many people viewed, started and submitted each form.

Completion rate

Track how many starts turn into completed submissions.

Field drop-off

Find the exact field where people abandon the form.

Time to complete

Measure how long a form takes and where people stall.

Source & campaign

See the page and campaign each submission came from.

By device

Compare completion across desktop, mobile and tablet.

What you can measure

The signals behind every submission

Each one is captured against the lead the form creates — no separate analytics tag to reconcile.

  • ✓ Views, starts and submissions per form
  • ✓ Completion and abandonment rate
  • ✓ Field-level drop-off — which field loses people
  • ✓ Time to complete and partial-entry capture
  • ✓ Source, campaign and page of each submission
  • ✓ Device and browser split
  • ✓ Duplicate and spam submission flags
  • ✓ Submission volume and lead quality by date
How it works

Live in four steps

1

Embed or build a form

Use the form builder or embed a form on your site.

2

Every view logs

Views, starts, fields and submits attach to the lead.

3

Funnel & fields roll up

Completion, drop-off and source aggregate by form.

4

Fix the drop-off

Rework the field or step that loses the most people.

The submission funnel

From view to lead

The steps a visitor moves through on a form, each one measured.

View to start

How many viewers actually begin filling the form in.

Field drop-off

The exact field where people abandon, so you can shorten or fix it.

Submit to lead

Completed submissions that became a lead on the record.

AI at work

How the agent works with Form Analytics

The Flow-Cognition Agent runs a real loop on your data — grounded in your records, governed and logged.

Sense

Reads every view, field interaction and submission.

Decide

Scores completion and field drop-off against your other forms.

Act

Flags the field and step losing the most people to fix next — logged.

Five-tier model routing · field-level permissions · full audit trail. See the AI layer →

Use cases

Where teams put it to work

Lead-capture forms

See which forms and fields turn visitors into leads.

Registration & event forms

Track sign-up completion for events and webinars.

Support & request forms

Measure completion on service and request forms.

FAQ

Questions, answered

Views, starts, submissions and completion, field-level drop-off, time to complete, source and campaign — by form, device and date.

No. It measures completion on your own forms; any rate you see is from your data, not a benchmark we invent.

Yes. Field-level drop-off shows the exact field where visitors abandon.

Yes. Every submission creates or updates a lead on the record, with its source and campaign.

Form Builder creates the form; Form Analytics measures how people use it and where they drop off.

Fix the form step that loses leads

Start free, or get a guided walkthrough — every view, field and submission, in one view.