Inside Sales Software
Everything a desk-based tele-sales team needs to dial more, talk better and close faster — a built-in dialer, guided scripts, ranked call queues and the pipeline, all on one record.
Dial more, type less — the record keeps itself
Inside sales equips desk-based reps to work high volumes of leads efficiently: a click-to-call dialer, guided scripts, ranked call queues and a pipeline that keeps every deal moving. Reps spend their time talking, not dialing digits or hunting for the next lead.
Calls log automatically with their outcome and recording, and the next follow-up is set in a click. Because it runs on the shared record, marketing's scored leads flow straight into the rep's queue and every conversation becomes part of the customer history.
Explore Customer Relationship Management →- ✓ Click-to-call and auto-dialer
- ✓ Guided call scripts and objection handling
- ✓ Ranked lead call queues
- ✓ Automatic call logging and recording
- ✓ A pipeline built for fast, high-volume selling
- ✓ Scored leads flow straight to reps
Everything Inside Sales gives you
Built-in dialer
Click-to-call and auto-dial move reps through leads without manual dialing between calls.
Call scripts
Guided scripts keep pitches consistent and give reps tested answers to common objections.
Ranked queues
Reps work a prioritised queue, so the hottest, highest-scoring leads get called first.
Call logging
Calls, outcomes and recordings save automatically to the lead or deal — no notes to type.
Tele-sales pipeline
Move deals through stages designed for fast, high-volume selling.
Call analytics
Track volume, connect rate and outcomes per rep to coach and forecast.
What an inside sales rep works through
Calls in the queue
The ranked list of leads to call today, highest-priority first.
Connects vs dials
How many calls actually reached a person, so effort turns into conversations.
Follow-ups due
Callbacks and next steps scheduled for today across the book.
Deals to advance
Open opportunities ready to move a stage with one more conversation.
How the agent works with Inside Sales
The Flow-Cognition Agent runs a real loop on your Inside Sales data — grounded in your records, governed and logged.
Sense
Reads call outcomes, recordings and lead scores across the queue.
Decide
Decides who to call next and the best time to reach them.
Act
Reorders the queue, logs the outcome and sets the follow-up — every step logged.
Field-level permissions · every AI action logged in the audit trail. See the AI layer →
Live in four steps
Queue
Scored leads populate each rep's ranked call list.
Dial
Click-to-call connects the rep with a guided script ready.
Log
The call, outcome and recording save automatically.
Advance
The deal moves and the next follow-up is set.
Where teams put it to work
Tele-sales teams
Reps run high call volumes from a ranked queue, with scripts and logging keeping every conversation productive.
Lead qualification desks
Reps qualify inbound quickly and pass sales-ready leads to closers on the same record.
Renewals & reactivation
Call books of existing or lapsed customers with full history on the record.
The payoff
More conversations
Auto-dialing and ranked queues cut idle time between calls.
Consistent pitches
Guided scripts help every rep sell to a high standard.
Less admin per call
Automatic logging frees reps to focus on the conversation.
Warm handoffs
Scored leads and full history arrive with the rep, ready to work.
Questions, answered
Reps can click-to-call from any record and use auto-dialing to move through a lead queue, with calls connected through the platform's telephony.
Yes. Every call logs automatically against the lead or deal with its outcome, and recordings are stored for coaching and reference.
Scored and routed leads from marketing flow into a ranked call queue, so reps always work the highest-priority leads first.
Guided call scripts walk reps through the conversation and objection handling, keeping quality consistent across the team.
Call analytics cover volume, connect rate and outcomes per rep, giving managers clear data to coach and forecast.
Related capabilities
Cloud Telephony
Calls, recording and IVR with no hardware — every conversation connected through the platform and logged.
For SDRs & BDRs
Ranked queues, cadences and a dialer built for prospecting inbound and outbound leads at scale.
Lead Management
Every enquiry lands as a scored, owned lead on one record — so reps always work the hottest first.
See Inside Sales in your workflow
Start free, or get a guided walkthrough with our team — on the one platform that runs CRM and your whole business.