For product companies whose software our customers already use. Build a connection between your product and Office24by7, review it together, and take it to market as a supported integration — so customers keep both products longer.
From use case to a supported, co-marketed integration — on the platform behind 3,000+ businesses across 22+ industries.
Tell us what your product does and which customers would use both. We agree the use case and the integration scope with you.
API access and a sandbox account are shared after a technical call, with our engineers alongside yours.
Every integration goes through a joint review — security, data handling, DPDP alignment, error behaviour and support ownership.
Once reviewed, the integration is positioned as supported in sales conversations, with listings and co-marketing where both sides agree.
Support for your product and the connector stays with you; support for our side stays with us. The boundary is written down before launch.
One build serves many customers — every account that runs both products is a reason for each to stay.
Your product and Office24by7 are joined by a jointly reviewed connector that serves a shared customer — so neither product is the easy one to drop at renewal.
An unreviewed integration is never positioned as supported. The joint review is what turns your code into a commitment we can safely make to a customer.
Want our communication or AI inside your own product? That is an OEM conversation — see the OEM programme.
Product teams whose software already sits next to ours in a customer’s stack.
Accounting, billing, payments, e-commerce, telephony hardware and industry-specific tools our customers already use.
Platforms with an app marketplace where an Office24by7 connector would serve your users.
Development shops building a repeatable connector for a market segment.
A stable platform to build on, a review that makes it supportable, and a go-to-market behind it.
API access, a sandbox account and integration guidance after a technical call.
A review that turns your connector into a supported integration we stand behind.
Co-selling and co-marketing on the deals your integration supports.
See the APIs, webhooks and connector surface your integration can build on in our developer and integrations resources.
Every connection runs against a platform with ISO 27001 controls, DPDP alignment and data residency in India — the review checks your side meets the same bar.
Build once, and grow on every customer that uses both products.
Build an integration between Office24by7 and the billing or accounting system your market already runs. Our customers who use your product now have a supported reason to keep both, our sales team can position it in their conversations, and you can sell the build and maintenance work around it. One build, many customers.
Commercial terms are agreed in the alliance discussion — mutual and in writing.
Well-defined edges. You build and maintain the connector; we keep the APIs stable.
Our APIs and webhooks across communication, CRM and workflows. We share the specific endpoints for your use case after a technical call.
Integration value comes mainly from retention and co-selling. Any commercial terms are agreed in the alliance discussion, mutual and in writing.
Yes, once it has passed the joint review and both sides agree the listing.
Yes. Reviewed integrations are positioned by our sales team and can be included in joint co-marketing.
Data handling and DPDP alignment are part of the joint review, and Office24by7 data stays resident in India.
Tell us what your product does and who uses it. We aim to reply within 3 business days and set up a technical call if there’s a fit.
