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Notification Analytics

Measure every push, in-app and alert notification you send — delivery, reads, opt-ins and unsubscribes — so you reach people without wearing out the channel.

Omnichannel Communication

Overview

Notifications are the cheapest way to reach someone and the fastest way to lose them. Send too many and opt-ins collapse; send too few and no one acts.

Notification Analytics tracks delivery, reads and clicks on every push, in-app and alert notification, plus opt-in, opt-out and send frequency — so you can watch for fatigue before it happens.

Explore Omnichannel Communication →
  • ✓ Delivery & read tracking
  • ✓ Click-through on notifications
  • ✓ Opt-in & opt-out trend
  • ✓ Send frequency & fatigue signals
  • ✓ Channel mix (push, in-app, alert)
  • ✓ By segment & campaign
Capabilities

What Notification Analytics measures

Every signal on your own notifications — described as what we capture, never as invented rates.

Delivery & read

See delivered, read and dismissed on every notification.

Click-through

Track clicks through to the action a notification pointed to.

Opt-in & opt-out

Measure opt-in health and the opt-out and mute events after a send.

Frequency & fatigue

Watch send frequency per user and the fatigue signals that follow.

Channel mix

Compare push, in-app and alert across web and mobile.

By segment

Compare reach and engagement across segments and campaigns.

What you can measure

The signals behind every send

Each one is captured against the user and segment the notification reached.

  • ✓ Delivered, read and dismissed per notification
  • ✓ Click-through to the intended action
  • ✓ Opt-in rate and opt-out / mute events
  • ✓ Delivery by platform — web, mobile, in-app
  • ✓ Send frequency per user and fatigue signals
  • ✓ Unsubscribe spikes after a given send
  • ✓ Quiet-hours and throttling adherence
  • ✓ Reach and engagement by segment and date
How it works

Live in four steps

1

Connect channels

Link push, in-app and alert channels.

2

Every notification logs

Delivery, reads, clicks and opt-outs attach to the user.

3

Delivery & opt-ins roll up

Reach, engagement and opt-in health aggregate by segment.

4

Tune frequency

Cap sends and respect quiet hours to avoid fatigue.

Avoiding fatigue

Reach people without burning the channel

The signals that tell you when you are sending too much, before opt-ins collapse.

Opt-in health

Opt-in rate and the balance of opt-ins to opt-outs over time.

Frequency caps

Sends per user against your caps, and quiet-hours adherence.

Unsubscribe signals

Opt-out and mute spikes that follow a given send or cadence.

AI at work

How the agent works with Notification Analytics

The Flow-Cognition Agent runs a real loop on your data — grounded in your records, governed and logged.

Sense

Reads every notification, its delivery, reads and opt-out events.

Decide

Scores click-through, frequency and fatigue signals against your caps.

Act

Flags fatigue risk and sends past quiet hours to hold back — every action logged.

Five-tier model routing · field-level permissions · full audit trail. See the AI layer →

Use cases

Where teams put it to work

Transactional alerts

Confirm delivery and reads on OTPs, receipts and status alerts.

Engagement nudges

Measure clicks and opt-outs on re-engagement nudges.

Operational & system alerts

Track delivery and reads on internal and system alerts.

FAQ

Questions, answered

Delivery, reads and clicks, opt-in and opt-out, send frequency and fatigue signals, and channel mix — by segment and campaign.

No. It measures delivery and reads on your own notifications; any rate you see is from your data.

By tracking send frequency per user and the opt-out and mute spikes that follow, so you can cap before opt-ins fall.

Yes. Push, in-app and alert notifications across web and mobile are tracked in one view.

Push sends the notifications; Notification Analytics measures delivery, engagement and opt-in health so you send sustainably.

Reach people without wearing them out

Start free, or get a guided walkthrough — every delivery, read, opt-in and opt-out, in one view.