Communication Analytics for HR
Every internal announcement, onboarding message, policy circular and employee query, measured on one timeline — so People teams can see what was sent, who opened it, who acknowledged, and how quickly HR replied.
What HR watches
The signals that answer “did people receive it, and did they act on it” — every tile shown per team, location and role.
Announcement reach
Delivery, open and read status for every internal broadcast and circular.
Onboarding progress
Which welcome, document and training messages a new joiner has completed.
Policy acknowledgement
Who has read and signed each policy or compliance circular, and who is outstanding.
Query response time
How quickly the HR desk answers employee questions over chat and email.
The metrics behind every people message
Each one is captured against the employee record — no separate inbox, HRMS export or spreadsheet to reconcile.
- ✓ Reach, open and read status for internal announcements, by team and location
- ✓ Onboarding message sequences — which steps a new joiner completed, and where they stall
- ✓ Policy and compliance acknowledgement — read, signed and outstanding by person
- ✓ Document sign-off on offer letters, forms and handbooks, with time-to-sign
- ✓ Employee query first-response and resolution time on chat and email
- ✓ Reminder and notification delivery for payroll, benefits and approval notices
- ✓ Pulse, onboarding-feedback and eNPS survey participation and completion
- ✓ One communication timeline per employee, from offer to exit
The channels HR measures
Open any channel for its full metric set.
Opens, replies, response time and sentiment on employee email.
WhatsApp & Chat
Response time to employee queries, resolution and sentiment.
Documents
Views, downloads, e-sign status and time-to-sign on HR paperwork.
Notifications
Delivery of reminders, approvals and payroll notices.
Activity Log
Self-service portal usage, adoption and audit events.
Surveys & Feedback
eNPS, pulse participation, sentiment and themes.
Reports an HR lead opens each week
Ready-made views you can filter by team, location, role and date — or clone into your own dashboard.
Announcement reach
Delivery, open and read status for each broadcast, broken down by team, location and role.
Onboarding progress
Where in the welcome, document and training sequence each new joiner is, and which steps stall.
Acknowledgement tracking
Read, signed and outstanding status on every policy and circular — exportable for audit.
Query response & backlog
First-response and resolution timing on employee questions, and where the desk backlog builds.
Survey participation
Response and completion rates for pulse, onboarding-feedback and eNPS surveys by team.
Document sign-off
Views, downloads and e-sign status for offer letters, policies and forms, with time-to-sign.
Built for every People role
HR business partners
See which teams a message reached and who is still outstanding on policies, so follow-ups are targeted, not blanket.
HR Ops & shared services
Track query response time, onboarding completion and document sign-off to keep the desk and paperwork on time.
CHRO & People leaders
Watch engagement and eNPS trends by team and prove compliance acknowledgement for audit in one view.
Every people message on the same timeline
Announcements, onboarding sequences, policy acknowledgements, document sign-offs, employee queries and surveys all log to the same employee record that your HR app, workflows and reporting already use. One unified data model means acknowledgement status, onboarding progress and desk responsiveness read from the same source — with role-based access, audit trails and India data residency throughout.
HR analytics questions
Any internal message HR sends or receives through the platform — announcements and broadcasts, onboarding and policy notifications, document sign-off requests, employee chat and email queries, and surveys. Each logs to the same employee timeline.
Yes. For any circular or document sent for acknowledgement or e-sign, you see read, signed and outstanding status by person and team, which you can export for audit.
First-response time, resolution time and volume across chat and email, so you can see how responsive the HR desk is and where backlogs build.
Pulse, onboarding-feedback and eNPS surveys report participation and completion here; sentiment and theme analysis live in Survey analytics.
No. The platform measures your own reach, acknowledgement, response time and participation against your targets. Any sample numbers shown in a demo dashboard are illustrative, not benchmarks, and your data stays on India residency under DPDP.
See how HR communicates
Start free, or book a walkthrough to see people messaging, sign-offs and surveys in one dashboard.