Itinerary on WhatsApp
Travellers chase details across channels.
- Booking confirmations and itineraries deliver on WhatsApp.
- Pre-trip reminders and documents auto-send.
- Any change pushes instantly to the traveller.
Fewer support pings per trip.
Respond to enquiries instantly on WhatsApp, send itineraries and reminders automatically, and support travellers across every channel and time zone. The Flow-Cognition Agent replies to enquiries, sends itineraries and follows up while your team sleeps.
How Travel teams put Office24by7 to work — the trigger, the steps the platform runs, and the measurable result.
Travellers chase details across channels.
Package enquiries go unconverted.
Travellers need help at odd hours.
One traveller record from first enquiry through the trip to the post-trip review.
Enquiries from web, ads and WhatsApp become one traveller record.
Agents send packages and itineraries; journeys follow up automatically.
Reminders and nudges convert quotes into confirmed bookings.
Pre-trip info, upsells and post-trip reviews keep travellers loyal.
Purpose-built capabilities on one platform — configured for how Travel actually works.
Two-way chat for enquiries, itineraries and travel updates.
Automated quote, reminder and follow-up sequences that convert.
Click-to-call and callbacks so no hot enquiry goes cold.
Send payment links, collect passport and visa documents, and track part-payments on the booking.
Segmented promos for destinations, seasons and past travellers.
Enquiry-to-booking conversion and channel ROI dashboards.
Start with the edition most Travel teams choose, then add HR, Payroll, Accounting and communication as you need them.
Per-user plans billed monthly — see the pricing page for every tier.
Everything else is modular — turn it on as you grow.
Prices in INR, ex-GST. Switch currency (₹ / $ / AED) and build an exact quote on the pricing page.
Live dashboards and scheduled reports on the metrics your team runs on.
No. Your booking engine and GDS keep inventory, fares and ticketing. Office24by7 owns the enquiries, conversations, follow-ups, itineraries and post-trip engagement around them, and integrates so travellers and bookings are never keyed in twice.
WhatsApp, SMS, email and voice run from one platform. Enquiries, quotes, itineraries, reminders and updates all go out on the traveller’s preferred channel and log back to the same record.
Bots and a shared inbox absorb peak volume so routine questions are answered any hour without adding headcount, while agents focus on the enquiries most likely to convert.
Access is scoped by role, passport and payment details are handled as sensitive personal data under the DPDP Act, and the platform runs on ISO 27001-certified infrastructure with India data residency.
Start free and configure one workflow — enquiry capture, a WhatsApp concierge or a booking journey — then switch on the rest as you grow. Or book a demo and we’ll map it to how your agency works.
Start free, or book a demo and we’ll tailor Office24by7 to your workflows.
Where the Flow-Cognition Agent goes to work across the Travel lifecycle — each use case powered by nodes and agents from the AI platform.