+91-40-4033-4444 hello@office24by7.com Hyderabad, Telangana, India
NGOs

Reach more, raise more, report clearly

Engage donors and beneficiaries over WhatsApp and SMS, automate campaigns and reminders, coordinate programs, and report impact — affordably, on one platform. The Flow-Cognition Agent engages donors, thanks them and follows up — so your team spends time on impact, not admin.

Donor journeys
Volunteer coordination
Impact dashboards
Why nonprofit teams choose us

The problems we solve

Challenge

Low-cost outreach

✓WhatsApp, SMS and email campaigns reach supporters affordably at scale.
Challenge

Manual coordination

✓Workflows and ticketing coordinate programs and volunteers.
Challenge

Impact reporting

✓Dashboards make donor and program reporting simple and clear.
In practice

Real workflows, start to finish

How nonprofit teams put Office24by7 to work — the trigger, the steps the platform runs, and the measurable result.

CRM

Donor journeys

Donors give once and are never re-engaged.

  1. Donations are captured with source and campaign attribution.
  2. Thank-you and impact updates auto-send over email/WhatsApp.
  3. Lapsed donors enter a win-back journey before year-end.
Result: more repeat gifts from existing donors.
Communication

Volunteer mobilisation

Coordinating volunteers for a drive is manual chaos.

  1. A call-out broadcasts over SMS/WhatsApp to the right segments.
  2. One-tap sign-up captures availability and skills.
  3. Reminders and rosters go out automatically before the event.
Result: volunteers confirmed in hours instead of days of manual calls.
Data

Transparent reporting

Grant reports take weeks to assemble.

  1. Programme activity and outcomes are tracked on shared records.
  2. Dashboards roll up beneficiaries reached and funds used.
  3. Export donor and grant reports directly from shared records — India-resident and fully logged.
Result: grant reports built from live data instead of assembled by hand.
How it works

From first contact to lasting supporter

One connected flow across every channel — no silos, no dropped handoffs.

1

Engage

Donors and beneficiaries captured into one contact record.

2

Campaign

Automated appeals and updates go out across channels.

3

Coordinate

Programs, requests and volunteers tracked with workflows.

4

Report

Dashboards show reach, funds and impact clearly.

Features for NGOs

Everything the team needs, tailored

Purpose-built capabilities on one platform — configured for how nonprofits actually work.

Donor campaigns

Segmented WhatsApp, SMS and email appeals and updates.

Beneficiary engagement

Two-way WhatsApp for reminders, forms and support.

Automated journeys

Welcome, thank-you and re-engagement sequences on autopilot.

Program coordination

Workflows and ticketing to run programs and volunteers.

Unified contacts

Donors, beneficiaries and volunteers on one affordable platform.

Impact dashboards

Reach, funds raised and program outcomes in real time.

Pricing for NGOs

Straightforward pricing for nonprofit teams

Start with the edition most nonprofit teams choose, then add HR, Payroll, Accounting and communication as you need them.

Recommended

CRM Suite

₹999/user/mo
per month, ex-GST

Donors, beneficiaries and volunteers on one record — add communication and automation as your programmes grow.

  • ✓Donor campaigns
  • ✓Beneficiary WhatsApp
  • ✓Impact dashboards
Start free trial

Add exactly what you use

Everything else is modular — turn it on as you grow.

  • ✓ Support — from ₹799 / user / mo
  • ✓ Custom Applications — from ₹1,499 / user / mo
  • ✓ Core HR — free for life
  • ✓ Communication — WhatsApp, SMS, email & voice, metered
  • ✓ Add-on pillars — AI, BPA, Security, Data

Prices in INR, ex-GST. Switch currency (₹ / $ / AED) and build an exact quote on the pricing page.

Reports & dashboards

See what matters for NGOs

Live dashboards and scheduled reports on the metrics your team runs on.

Campaign reach
Delivery and engagement by appeal
Dashboard
Fundraising
Funds raised by campaign and channel
Dashboard
Program status
Requests and activities by program
Dashboard
Volunteer activity
Tasks and coordination
Dashboard
Channels:WhatsAppSMSEmailCloud TelephonyWeb Forms
Built for lean teams

Reach supporters affordably on WhatsApp, SMS and email, automate thank-yous and re-engagement, and roll grant and impact reports up from live records — so your team spends its time on the mission, not on admin.

All industries

Built for your sector

FAQs

Common questions from nonprofit teams

You start with the modules you need and add the rest as you grow. Core HR is free for life, and WhatsApp, SMS, email and voice are metered — so outreach scales with your budget, not ahead of it.

Yes. Donors, beneficiaries and volunteers sit on one contact record, with segmented campaigns, two-way WhatsApp, and automated welcome, thank-you and re-engagement journeys.

Programme activity and outcomes are tracked on shared records, and dashboards roll up reach, funds used and beneficiaries reached — so grant reports are built from live data instead of assembled by hand.

Data stays in India with handling aligned to the DPDP Act 2023, on a platform with ISO 27001 practices and role-based access control.

Ready to reach more supporters and report impact clearly?

Start free, or book a demo and we’ll tailor Office24by7 to your workflows.

AI for NGOs

How AI helps NGO / Non-profit

Where the Flow-Cognition Agent goes to work across the NGOs lifecycle — each use case powered by nodes and agents from the AI platform.

Donor scoring & segmentation

Donor Q&A & receipts

Lapsed-donor prediction