Donor journeys
Donors give once and are never re-engaged.
- Donations are captured with source and campaign attribution.
- Thank-you and impact updates auto-send over email/WhatsApp.
- Lapsed donors enter a win-back journey before year-end.
Engage donors and beneficiaries over WhatsApp and SMS, automate campaigns and reminders, coordinate programs, and report impact — affordably, on one platform. The Flow-Cognition Agent engages donors, thanks them and follows up — so your team spends time on impact, not admin.
How nonprofit teams put Office24by7 to work — the trigger, the steps the platform runs, and the measurable result.
Donors give once and are never re-engaged.
Coordinating volunteers for a drive is manual chaos.
Grant reports take weeks to assemble.
One connected flow across every channel — no silos, no dropped handoffs.
Donors and beneficiaries captured into one contact record.
Automated appeals and updates go out across channels.
Programs, requests and volunteers tracked with workflows.
Dashboards show reach, funds and impact clearly.
Purpose-built capabilities on one platform — configured for how nonprofits actually work.
Segmented WhatsApp, SMS and email appeals and updates.
Two-way WhatsApp for reminders, forms and support.
Welcome, thank-you and re-engagement sequences on autopilot.
Workflows and ticketing to run programs and volunteers.
Donors, beneficiaries and volunteers on one affordable platform.
Reach, funds raised and program outcomes in real time.
Start with the edition most nonprofit teams choose, then add HR, Payroll, Accounting and communication as you need them.
Donors, beneficiaries and volunteers on one record — add communication and automation as your programmes grow.
Everything else is modular — turn it on as you grow.
Prices in INR, ex-GST. Switch currency (₹ / $ / AED) and build an exact quote on the pricing page.
Live dashboards and scheduled reports on the metrics your team runs on.
Reach supporters affordably on WhatsApp, SMS and email, automate thank-yous and re-engagement, and roll grant and impact reports up from live records — so your team spends its time on the mission, not on admin.
You start with the modules you need and add the rest as you grow. Core HR is free for life, and WhatsApp, SMS, email and voice are metered — so outreach scales with your budget, not ahead of it.
Yes. Donors, beneficiaries and volunteers sit on one contact record, with segmented campaigns, two-way WhatsApp, and automated welcome, thank-you and re-engagement journeys.
Programme activity and outcomes are tracked on shared records, and dashboards roll up reach, funds used and beneficiaries reached — so grant reports are built from live data instead of assembled by hand.
Data stays in India with handling aligned to the DPDP Act 2023, on a platform with ISO 27001 practices and role-based access control.
Start free, or book a demo and we’ll tailor Office24by7 to your workflows.
Where the Flow-Cognition Agent goes to work across the NGOs lifecycle — each use case powered by nodes and agents from the AI platform.