Capture and score leads, automate renewal reminders, run a compliant contact centre, and keep every policy conversation on one auditable platform. AI scores leads, chases renewals and logs every policy conversation for audit.
How Insurance teams put Office24by7 to work — the trigger, the steps the platform runs, and the measurable result.
Policies lapse because renewals slip through.
First notice of loss is slow and manual.
Field agents lack context on the move.
One connected flow across every channel — no silos, no dropped handoffs.
Leads captured, scored and matched to the right product.
Agents quote and follow up with journeys across channels.
Claims and queries handled as tickets with SLAs.
Automated reminders drive on-time policy renewals.
Purpose-built capabilities on one platform — configured for how Insurance actually works.
Capture and prioritise prospects by intent and product fit.
Automated voice, SMS and WhatsApp reminders that lift renewals.
Triage, route and track claims with SLAs and escalations.
Recording, dispositions and consent for regulated calling.
RBAC, encryption and full sign-in and call audit.
Renewals, claims SLA and agent performance dashboards.
Start with the edition most Insurance teams choose, then add HR, Payroll, Accounting and communication as you need them.
Pair it with Custom Applications from ₹1,499/user/mo and Support from ₹799/user/mo — add exactly what you use.
Everything else is modular — turn it on as you grow.
Prices in INR, ex-GST. Switch currency (₹ / $ / AED) and build an exact quote on the pricing page.
Live dashboards and scheduled reports on the metrics your team runs on.
Ask us for a reference call with an insurer like you.
Start free, or book a demo and we’ll tailor Office24by7 to your workflows.
Where the Flow-Cognition Agent goes to work across the Insurance lifecycle — each use case powered by nodes and agents from the AI platform.
